The official online store for Bandai fans for all ages | PREMIUM BANDAI Singapore

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  • No : 4481
  • Update date : 2016/06/28 14:57
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Shipping and Delivery

Category : 
Shipment

Answer

  • Unless otherwise specified, Yamato Transport (S) Pte. Ltd. will will deliver your package. (Carrier can not be specified.)
  • If undetermined at the time of order, shipping date for Pre-order items will be announced via email and on Website upon finalizing.
  • All products (excluding Pre-order and MTOs) will be delivered within five business days after ordering.
  • Delivery date can not be specified for MTO (Made-To-Order) items.
  • You will receive a shipment confirmation via email.
    (Please note that, in some cases, the delivery may precede the shipping confirmation email.)
  • Go to "My Page: Order History" to check your shipment status and tracking number.
  • Should the shipment of your order delay, we will notify via email.
  • We do not accept that you receive your package at the courier office.
  • Re-Delivery Is Available Within One Week (Yamato) Of Initial Delivery.
    After The Re-Delivery Period, Your Package Will Be Sent Back To Us.
    In Case Of Re-Shipment After The Package Was Sent Back To Us, Additional Cost Of SG $ 20 may be charged.
  • The additional cost of SG $ 12 may also be charged in case the shipping address and / or order was changed after the order has been shipped.
  • No delivery is provided to any address to hotels, PO boxes, and the restricted area.Please refer to Yamato Transport (S) Pte. Ltd at following links for the list of full restricted area in Singapore. Https: //http://www.yamatosingapore. com / wp-content / uploads / 2016/04 / No-Go-Zone-List-08-Apr-2016.pdf
  • We will surely safe and smooth shipping of the merchandise, kindly check the content (s) of the merchandise upon receipt.
    If there is any missing parts or the content (s), delivered is different from the ordered content (s), please keep the packaging box and contact us within 7 days from the date of delivery.
 
[Yamato Transport Center Self-Pick Up]
 
You can choose to pick up the merchandise at following Yamato Transport Center.
  • CWT Commodity Hub [Address: 24 Penjuru Road, CWT Commodity Hub # 01 - 06 Singapore 609128]
Please add Yamato Transport Center as shipping address during the checkout process. Select the center that you are, you made it. able to choose the pickup location for your order.
 
If you have added Yamato Pickup Center through checkout process before, you can select pick up center as shipping address directly or change to different pickup location by adding a new shipping address.
 
Please wait for this call / message before coming to the center. Please wait for this call / message before Yamato for collection notice with a tracking number once your package.
To pick up your merchandise at Yamato Transport Center, you will need to display the pickup notification message received to staff at the center.
 
NOTE: TA - Q - BIN Counter at Harbor Link Office  will cease operation on the 30 th Oct 2017.
NOTE: TA - Q - BIN Counter at IMM  will cease operation on 30 th Nov 2017.
NOTE: TA - Q - BIN Counter at Bedok Mall and Tampines Mall  will cease operation on 31th Dec 2017.
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